|
The Birth...
Portables Unlimited Inc. was founded in November
1999 by Raja R. Amar.
This company was primarily a setup involving operations with the intent of
selling Cellular Phones and Accessories. During that phase Portables Unlimited
Inc. operated from one retail store in Westchester County, NY named
TriCom Communications. Over the past 7+ years, Portables Unlimited
Inc. has grown to become one of T-Mobile’s largest Master Distributors
in the United States and the largest postpaid dealer in the Northeast.
Operations now include a sub-dealer network of over 500 locations including
20+ Company owned and operated stores.
The company owned locations are branded under the name The Cell Phone Store
and are mostly mall based in NY (Metro & Upstate), WDC, MD, MA and CT.
Cellular phone sales & activations have grown from 50 activations per month
in 1999 to approximately 23,000 monthly T-Mobile activations in December of
2005. Revenues for the company are estimated to a tune of $90MM + for YE2005.
Portables Unlimited
will continue to focus on retail & wholesale growth in the markets
that we service. We will continue to offer quality customer service
and believe that our dealer relationships are our most precious
asset.
The Building Blocks...
At Present, Portables Unlimited is the premiere Agent for T-Mobile
and amongst the largest Master Distributors in the Western United
States and the largest postpaid dealer in the Northeast. Portables
Unlimited has its wings spread across New York, WDC, MD, MA, NJ, VA
and CT. Portables Unlimited proudly calls itself a very respectable
Channel Partner of T Mobile.
At
Portables Unlimited
to achieve our objectives, we have put together processes and tried
to consolidate our business infrastructure and conduct operations
with the highest level of ethics, customer satisfaction and value
creation for our business partners, our clients and our employees.
We work towards our goals with strong leadership, innovation and
dedication to excellence. We grow revenues by continuing to acquire
valuable points of distribution, and retain existing customers by
providing benchmark level support and customer care.
Awards
Portables Unlimited Inc. has won many outstanding sales and service
awards from T-Mobile and the County of Rockland. The most important
awards recognize our achievements in the areas of Top Postpaid Sales
, Churn Reduction and overall Sales Growth. We take pride in our
relationship with both our dealer network and T-Mobile.
We are proud to announce that Portables Unlimited Inc. received
9 prestigious Awards at T-Mobile’s Dealer Award Banquet held in
Mohegan Sun Casino. Portables Unlimited Inc. was one of the top
T-Mobile Q3 2004 award winners in the following categories:
Top Sales Growth – New Jersey
Top Gross Sales – Connecticut
Top Gross Sales – Upstate New York
Top Net Sales – Washington DC Metro
Top Service Excellence (3) – New York Metro, Connecticut & Upstate New York
Top Renewals – Upstate New York
Top Prepaid Sales – Upstate New York
Portables Unlimited Inc. has always with its team strength managed
to grow business, a few highlights of the past :
Portables announced
major Master Dealer acquisitions. In October & November 2004,
Portables Unlimited Inc. acquired the T-Mobile dealer base of
American Connections LLC & Mobileistic Inc. This acquisitions
represent the largest combination of Master Dealers for T-Mobile
in the Northeast bringing Portables Unlimited Inc.’s dealer base
to over 500 sub-dealers. Portables Unlimited Inc. services
sub-dealers in New York Metro, New Jersey, Connecticut, Washington,
DC, Maryland, Northern Virginia and Upstate NY (Buffalo, Syracuse,
Albany and Rochester). Portables Unlimited Inc. was proud to have
been entrusted by ACL & Mobileistic management with the servicing
of their T-Mobile dealer base. Over the past several years both
ACL & Mobileistic have shown tremendous growth and service for
T-Mobile and the acquisition allows them to focus further on
their retail growth strategy. Even on this present day, we have
maintained the relationships and have taken extra care of these
dealers and everybody involved in the merger.Portables Unlimited in the past several years of successful business
operations, have attained to reach certain levels with the Industry
leaders as HTC, Motorola, Nokia, RIM & Samsung.
Dealer Support
Dealer support is one of the biggest strengths at Portables. Every
department in the company supports the customer autonomously by
providing specific support functions. This has contributed to giving
Portables a good reputation in the market, as well as a low dealer
turnover rate.
Portables Unlimited customer service is a differentiating factor from other Master DealersEffective support of all Portables marketsFostering increased Watson usageTimely and updated information on all T-Mobile plans and promotionsDealer training on equipment and dataAvailability of adequate POP and merchandizing at all dealer locations
Portables Unlimited believes that our corporate culture is a key
enabler of our performance and of our customers' and employees'
satisfaction. We know that our strong culture makes a huge difference
in what it feels like to work here. Our culture affects how we enter new markets,
deliver new technologies, improve quality and customer satisfaction, and attract
and retain employees.
Guided by Shared Values
We believe in these values because that is who we are. This takes
courage and honesty on our part; and from others we ask that if we
don't seem to be living up to our values, call us.
We are customer connected. We strive to understand their needs, validate what we learn and search for ways to provide timely solutions which our customers will see as superior in quality and value. We look for ways to delight our customers.We are committed to excellence in all we do. If it is worth doing, do it well. We seek continuous improvement and we promote life long learning.We are accountable for results. We do what we say we are going to do and accept responsibility to manage change. Ownership has empowerment. Clear objectives and measurements are set for reasonable goals.We believe in the strength of the team. That only through shared ideas and competencies, with trust, mutual respect and effective cooperation within and among all can we achieve our goals.Our business is always conducted with respect for the value of each individual. We always strive to be fair and compassionate as well as professional and courteous.Our environment stimulates and supports innovation, self-challenge and flexibility to achieve relevant results that are clearly better than anyone else's. We promote risk taking and questioning of the status quo.We will conduct our business with uncompromising integrity. We are open and honest. We say what we mean and mean what we say in all dealings.Communication is a core value. Ours will be timely, accurate and concise.
Our Facility
The company has recently relocated both the wholesale and retail
operations from Westchester County to Nanuet, NY. The new facility
includes 12,000 square foot of office and warehouse space in the
strategic area of Route 59. We believe that this new facility will
allow us to continue growing operations in additional markets and
was specifically designed to benefit our employees and sub-dealers.
The facility has a dealer training room, employee workout area,
ample parking and a state of the art Service Department and
Warehouse.
Net Worth
Year 2004 pro forma annual business turnover was more than $32
million, which has been overridden by a whopping figure of over
$90 million for the year 2005.
Headquarters
Portables Unlimited
136, First Street
Nanuet, NY 10954
845–507-8200
|